Countries We Ship To
Our warehouse is based in China, and we offer shipping services to the following regions:
America: Argentina, Canada, Costa Rica, Mexico (excluding Guerrero), United States(USA)
Europe: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden, Switzerland, Turkey, United Kingdom
Asia: Israel, Japan, Philippines, Singapore, South Korea, Thailand, Vietnam, Malaysia, United Arab Emirates(UAE)
Oceania: Australia, New Zealand
Africa: South Africa
Shipping Fees
We offer free shipping on orders over $40 USD. For orders under $40, shipping fees will depending on available shipping methods. You can view the exact shipping charges by entering your address during checkout.
Customs Duties
To make the process smoother, we cover the customs duties for most international orders. In certain cases, you may need to pay import duties in order to complete the delivery process. Should this happen, simply pay the charges and send us the receipt, and we will reimburse you.
Sales Tax
For U.S. customers, applicable sales tax will be calculated based on the state-specific rules. You will see the tax amount during checkout. If you have any questions regarding taxes, don’t hesitate to reach out to us at [email protected].
Estimated Delivery Times
Europe: 8-12 business days
North America: 8-15 business days
South America: 15-30 business days
Asia: 5-8 business days
Oceania: 8-15 business days
Please note that transit times can be affected by peak seasons, weather conditions, or customs delays.
Customs Inspection Notice
Occasionally, customs authorities in the destination country may select packages for random inspection. If this occurs, our shipping partners will assist by providing necessary documentation. Once customs clearance is completed, your package will be released for delivery. The length of this process is outside our control and depends on local customs procedures. We ask for your patience during this time.
Important Shipments Notice
1.Due to new customs regulations in the United States, please ensure you provide accurate email and phone contact details for successful delivery.
2.Guaranteed Delivery or Your Money Back!
If your order does not arrive within 60 days, we will either resend the item or provide a full refund.
We offer tracked shipping with trusted carriers like YunExpress (yuntrack.com) to ensure safe and reliable delivery.
3.Order Modifications
You can update your order (such as changing items, name, address, or phone number) only before it is shipped. Once dispatched, we cannot make any changes to your order.
Lost Packages
If your package shows as “delivered” but you haven’t received it, please first check with your local post office. If they do not have it, ask for a proof of loss document and send it to us. We will either resend the item or refund you.
It is normal for international shipments to experience delays in tracking updates. If your package hasn’t updated within 10 business days, contact us for help.